Privacy Policy

Who we are

ERA Construction Solutions Ltd ("we", "us") is the data controller for personal data collected through this website. Address: 66 Paul Street, London EC2A 4NA. Email: office@era-construction.co.uk. Phone: 07385 655 282.

What we collect

• Calculator answers and contact details you enter in our bathroom calculator: bathroom size, items, layout, finishes, postcode, name, email and phone number.
• Messages you send us by WhatsApp, phone or email.
• Website usage data collected by cookies, only if you accept them (see below).

How we use it

• To give you a price estimate and a detailed quote, arrange a home survey and contact you about your project. Lawful basis: steps taken at your request before entering into a contract.
• To measure how our adverts perform. Lawful basis: your consent, which you can withdraw at any time.

We do not sell your data.

Who we share it with

We use trusted service providers who process data on our behalf: Typeform (calculator), Zapier and Google Workspace (handling enquiries), WhatsApp (messaging), Cloudflare (website hosting), and, only with your consent, Google Ads and Meta (advert measurement). Some of these providers may process data outside the UK under appropriate safeguards.

Cookies

We only set advertising and measurement cookies (Google Ads, Meta Pixel) if you click "Accept" on our cookie banner. If you click "Reject", these cookies are not used. To change your choice, clear this site's data in your browser and the banner will appear again.

How long we keep it

Enquiries that do not become a project are deleted within 24 months. If you become a client, we keep project records for up to 7 years for legal, tax and guarantee purposes.

Your rights

You can ask to access, correct or delete your data, object to or restrict its use, or withdraw consent. Email us at office@era-construction.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).